What is a consequence of poorly managed distribution?

Decreased customer satisfaction is a direct consequence of poorly managed distribution because efficient distribution plays a crucial role in the overall customer experience. When distribution is not managed effectively, it can lead to delays in product availability, incorrect orders, or damaged goods, which directly impact how customers perceive the brand and their willingness to return.

For example, if customers frequently encounter delays in receiving their products or receive the wrong items, their trust and satisfaction with the retailer diminish. This can lead to negative reviews, loss of repeat business, and ultimately harm the retailer's reputation in the market.

In contrast, other consequences such as increased customer loyalty, higher employee satisfaction, or lower operational costs do not typically arise from poor distribution practices. Increased customer loyalty is often a result of positive experiences, higher employee satisfaction stems from good organizational practices, and lower operational costs usually come from efficiency improvements rather than mismanagement.